Privacy Policy ab66 — Your Personal Data Protection

Ab66 ("we", "Platform", "ab66") respects the privacy of every individual who interacts with our platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the ab66 website, mobile app, and other services.

This Policy applies to all users of the ab66 platform, including visitors browsing the site without registering, registered members actively using our services, and anyone who interacts with us through official communication channels.

Ab66 is committed to complying with internationally recognised data protection principles. We do not collect information that is unnecessary, use it beyond the stated purposes, or retain it longer than required.

Ab66 only collects data that is genuinely necessary to operate the platform services safely and efficiently. The following are the categories of data we collect and their purposes:

Data we do not collect: ab66 does not collect biometric data such as fingerprints or facial recognition, sensitive data such as health information or religious beliefs, full credit card details (we only accept payment tokens generated by licensed payment processors), or the content of your private communications with other individuals.

Every piece of data we collect has a clear and legitimate purpose. ab66 uses your personal information for the following purposes:

• Account management: Creating and managing your member account, processing registration, verifying identity and providing access to all platform features.
• Financial transaction processing: Processing deposits, verifying withdrawal requests and maintaining accurate financial records for every transaction in your account.
• Security and fraud prevention: Monitoring account activity to detect unauthorised access attempts, identity fraud, money laundering and behaviour that violates our terms of use.
• Customer Support: Helping resolve enquiries, complaints and technical issues you report to our support team.
• Platform improvement: Analysing usage patterns in aggregate (not individually) to improve the platform's interface, speed and features.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and recommending appropriate self-control tools to members who need them.
• Legal compliance: Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) reporting requirements and customer verification (KYC).
• Service communications: Sending important notices related to your account, security updates, policy changes and promotional information you have opted to receive.

Ab66 does not sell or rent your personal data. However, there are limited circumstances in which we need to share certain information with trusted third parties in order to operate our services effectively:

• Licensed payment processors: We share necessary information with licensed payment partners such as DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay processors to handle your financial transactions. These parties are bound by strict data protection agreements with ab66.
• Game providers: Limited game session information is shared with licensed game providers to ensure session continuity, dispute resolution and wins verification.
• Infrastructure service providers: Companies providing technical services such as server hosting, email delivery, and platform analytics may process your data on behalf of ab66, subject to strict agreements.
• Legal authorities: ab66 will disclose required information to competent authorities when mandated by law, court order, or a legitimate official investigation.

All third parties that receive personal data from ab66 members are required to sign legally binding data protection agreements. They are only permitted to use such data for specified purposes and may not use it for their own interests.

Ab66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functionality, such as maintaining your login status and game session. These cookies cannot be disabled without affecting the platform's main functions.
• Performance cookies: Collecting information on how you use our platform — most visited pages, time spent and navigation paths. This data is collected anonymously and used solely to improve the user experience.
• Functional cookies: Remembering your preferences such as language and display settings to provide a more personalised experience on future visits.
• Security cookies: Helping identify suspicious login attempts and protecting your account from unauthorised access.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the ab66 platform. Cookies do not store your financial information or passwords.

Ab66 invests seriously in security infrastructure to ensure your personal data is protected at all times. The following are the security layers we have implemented:

• 256-bit SSL encryption: All communications between your device and ab66 servers are encrypted using the latest TLS protocol, making data interception virtually impossible.
• Two-factor authentication (2FA): Members are encouraged to enable 2FA for an added layer of security during login and fund withdrawals.
• Real-time monitoring: Our automated monitoring system operates 24 hours a day, 7 days a week to detect and block suspicious activity before it affects your account.
• Periodic penetration testing: Independent security experts conduct regular penetration testing to identify and address any system vulnerabilities.
• Internal access management: ab66 staff may only access the data required for their specific role, with all access logged and audited.

While we take every reasonable step to protect your data, no system is entirely immune to cyber threats. You also play an important role in keeping your account secure by using a strong password, enabling 2FA, and not sharing your login credentials with anyone.

Ab66 does not retain your personal data longer than necessary. Our retention periods are determined based on operational needs, legal obligations, and industry standards:

• Active account data: Retained for as long as your account remains active and for the required period after account closure to meet legal requirements.
• Financial records: Transaction records are retained for a minimum of seven (7) years in accordance with applicable accounting and anti-money laundering legal requirements.
• Security logs: Access logs and security activity records are retained for twelve (12) months for threat detection and security incident investigation purposes.
• Support communication data: Correspondence and support tickets are retained for three (3) years to allow review of interaction history if required.
• Cookie data: Session cookies expire when you close your browser. Persistent cookies expire after a set period, typically between 30 days and 12 months.

When data is no longer needed, ab66 deletes it securely and irreversibly using industry-standard data deletion methods. You may request early deletion subject to any applicable legal retention obligations.

Ab66 recognises and respects your rights regarding personal data. You have the following rights, which you may exercise at any time by contacting our support team:

Ab66 is an online entertainment platform designed exclusively for adults aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If you are a parent or guardian concerned that your child may have registered with ab66 or provided us with their personal information, please contact our support team immediately. We will take prompt action to investigate, delete the relevant data, and close the account.

The ab66 platform may contain references or integrations with third-party services such as game providers and payment processors. Each of these third-party services has its own privacy policy, separate from that of ab66.

Ab66 is not responsible for the privacy practices or content of such third-party services. We recommend that you read the privacy policy of each third-party platform you use in conjunction with ab66 services.

All ab66 service partners — including game providers and payment processors — are selected based on licensing credentials, industry reputation, and their commitment to data protection. ab66 conducts thorough due diligence on all partners before any integration is carried out.

Ab66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements based on member feedback. Any material changes will be communicated to you via:

• A prominent notice on the platform's home page for a period of no less than 14 days
• Email notification to your registered address for changes that directly affect your privacy rights
• Update the "Last Updated" date at the top of this document

Continued use of the ab66 platform after amendments take effect is considered acceptance of the updated privacy terms. If you disagree with any changes, you have the right to close your account and request deletion of your data.

If you have any questions, concerns, or wish to exercise your privacy rights, the ab66 data protection team is ready to assist. You can reach us through the following channels:

When contacting us about privacy matters, please clearly state the right you wish to exercise or the nature of your enquiry, along with your account number (if applicable), so we can process your request more quickly and accurately.